Delete your account in the app
To delete your Puppy Playdate account, open the Puppy Playdate app and go to:
Settings → Delete Account
Follow the confirmation steps shown in the app. Account deletion is intended to permanently remove your account and account-linked data from active app systems, subject to the limited retention described below.
Data deleted
When your Puppy Playdate account is deleted, we aim to delete the following account-linked data:
- Authentication account
- Owner profile
- Puppy profile
- Sent messages where applicable
- Conversations joined where applicable
- Uploaded photos
- Vaccination documents
Data that may be retained
We may retain limited records if reasonably necessary for moderation, safety, security, fraud prevention, legal compliance, dispute resolution, or enforcement of our terms. Retained records are limited to what is needed for those purposes.
If you cannot access the app
If you cannot access Puppy Playdate, email support@swazzi.app from the email address associated with your account. Use the subject line Puppy Playdate Account Deletion and include enough information for us to identify the account.